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Satisfaction guaranteed


Gazette staff August 1st, 2012

Mick Jagger was wrong: Satisfaction is possible, at least in Oklahoma City.

Eight out of 10 OKC residents who responded to a recent survey think the city is not only moving in the right direction, but is also a good place to live, raise children and work.

What’s more is that OKC residents rate their city higher than residents of other cities with a population of more than 200,000.

About 3,000 surveys were mailed to random households, of which some 1,200 were filled out. Presumably those who didn’t respond were too happy to be bothered.

This is the sixth OKC citizen-satisfaction survey conducted by ETC Institute, a Kansas-based market research firm.

And company President Chris Tatham is ensuring he’ll get a contract for the seventh: “Oklahoma City continues to set the standard of quality for city services for cities with a population over 200,000,” he said. “City residents rated Oklahoma City significantly above the national average in 12 areas.”

Let the back-patting commence.

 
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