In April, accounting clerk James Kauchis made a formal complaint to the personnel office of the county Department of Social Services in Binghamton, N.Y., demanding that he be compensated for a recent interrupted lunch hour. Kauchis had missed lunch when DSS offices were locked down as police secured the neighborhood surrounding the site of the April 3 massacre in which a gunman killed 13 people and then himself. Although DSS had pizza and beverages brought in during the siege, Kauchis felt that wasn't as good as a regular lunch hour.