I'm happy to announce that 2010 could be the year when you become a more expert communicator. It's not that you do a bad job now; it's just that there is always room for improvement, and this will be an excellent time to attend to that.

Life will be bringing you an abundance of experiences that will help you learn to listen better, cultivate more tact, read people's body language like a pro, and consistently speak about the elusive truth with language that's both kind and effective.

  • or